Colleen Gibbons, Deputy Director: the Center for Court Inno

 Colleen is the Deputy Director for the Center for Court Innovation of Upstate New York. Learn more about the center's projects on Facebook: The City's Peacemaking project @nwspeacemaking and the Parent Support Program @ParentSupportProgramUpstate 

Lori Schakow: Childcare Solutions

 As a resource for childcare during this stressful time, Lori's organization is assisting parents and daycare providers navigate their days. She has some extremely important information regarding the County Executive's plan to provide childcare at no cost to healthcare workers and first responders. For more information visit They can also assist with information for the Onondaga County subsidy application. 

Nancy Kern Eaton, President: United Way CNY

Hope will get us all through this, stronger than ever and hope can be found in learning about all the different organizations in our community working on the frontlines to help people in need. 

Michael Sgro Leadership coaching

 Michael Sgro is a central New York community builder, leadership coach, empathy strategist and so much more.  His approach to incorporating empathy into business practice and leadership skills is imperative in our revolution to make the world a kinder and gentler place. Learn more about Michael at 

St. Joseph's Hospital Health Center: Reverend Joe Colon

NEW and featured video! We continue to speak with role models and leaders within our community about adapting to change and incorporating empathy into our practice. Rev. Joe offers a unique frontline perspective on how Corvid-19 is being experienced in the spiritual relationship services within healthcare. 

A Tiny Home for Good: Andrew Lunetta

 Andrew's mission to create homes for the homeless is inspiring. While work continues today, the full effect of the collaborative effort that includes many local CNY volunteers, is on hold. I thank Andrew for taking the time to share his vision, challenges and uncertainty amidst running a business during this time of ever-changing direction. Learn more about opportunities to help at 

David's Refuge: Kate Houck

Kate Houck, Executive Director of David's Refuge. Caring and providing resources for caregivers has new and unique challenges in this time of self-isolation. Isolating a family who cares for a child with special needs or a medical condition can bring additional pressures to an already trying situation. Kate and her staff are adapting their services to most help their families. They are an inspiration. Learn more at

Empathy in Action CNY Interviews: Kate Mahoney

 First in a series of interviews with CNY EIA (in this case; Empathetic, Intelligent and Amazing) role models. We will learn how they incorporate empathy into business and day to day life during these times that can be stressful and frustrating. Today meet Kate D. Mahoney; author, speaker, patient advocate and friend. One way to get to know Kate better is reading her book Misfit Miracle Girl; Candid Reflections, available at the Saint Marianne Cope gift shop