Empathy in Action
Empathy in Action
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  • Interview Series

Programs for Caregivers is a series of videos in development

Day-to-Day Care and Resources

This video series will cover basic and safety care in transitioning patients (i.e. bed to chair). Teaching will include reading and adjusting basic equipment, feeding, assistive devices, medication administration, recording and showering. We will also address home set up, resources available, comfort care and end of life indicators.

Relationship and Communication

Establishing relationships or re-defining relationships with loved ones is key in developing communication skills for efficient and effective care. This series will provide practices in developing meaningful relationships and also awareness of challenges including dementia, brain trauma, moral injury and mental health. Communication is key to compassionate care and developing these skills can make life more pleasant for the caregiver and the patient.

Patient Advocate Empowerment & Resources

Our goal is to create patient advocates who understand not only how to guide someone through a diagnosis and treatment but also understand all of the available resources in our community. This group of advocates can be a life-line to caregivers and patients alike in navigating their healthcare journey.

Compassionate Empathy

Here we teach the importance of compassionate empathy; what it is and provide practices to incorporate into caregiving.

Communication, Connection & Compassion Certificate Program - in development

CCC is designed to provide an in-depth overview of empathetic caregiving and support for a broad community of caregivers across Central New York. Communication, Connection and Compassion are key components in supporting, advocating for, and providing healthcare for patients. Developed through a collaboration with teaching and educational partners, CCC is designed to both support caregivers and provide an opportunity for continuing education. This course will provide practices that enable caregivers to meet people where they are and provide services to individuals within their comfort-level, understanding and wishes. In this program, empathy is taught as the basis for connection

Find out more about our current or future programming

Current Programming

Empathy 101

What is Empathy and the benefits it offers? 

 Addressing and understanding our emotions and developing practices that support inner peace 

Enhancing awareness and setting intentions to incorporate empathy into our daily lives

The importance of relationship and connection  

Value-Based Decision-Making

Introduction to VBDM

Determining our own base values

Using base values in life-cycle decisions 

Take Charge of our Healthcare

Understanding the Patient Experience

Integrative Care Plan to support healing

Providing practices in care addressing: 

Physical needs: exercise, nutrition, pain, and rest

 Emotional need: communication and well-being

Spiritual needs: life review, planning, and soul-nourishment

Ethics & Essentials

Appropriate professional and personal boundaries

Companioning versus Treating; Serving versus Helping

Non-judgmental Support, Acceptance, and Unconditional Positive Regard

Entering Sacred Space

Holding Space

Religious considerations

NYS legal requirements and limitations

Social & Emotional Learning

Learn how you can be more effective in life and work by practicing key strategies for success

Self-Awareness

Self-Management

Social Awareness

Relationship Management 

Emotional Challenges of Care

Anticipation Anxiety

Stages of grief

Bereavement support 

Advocacy and self-preservation

Caregiving Considerations

Care for the Caregiver

How can we best care for ourselves in order to better for others?

Physical, emotional, and spiritual needs and practices

Mindfulness

Learning to love yourself

Self-compassion

Finding balance

Sensory Empowerment and Healing

Complementary Therapies and how to incorporate them into care

Music

Aroma

Meditation

Touch/Energy

Light 

Medical Diagnosis Considerations

Communication and Connection in understanding: 

Brain Trauma

Dementia

Behavioral Health basics

Moral Injury / Veterans

Servant Leadership

 How to role-model, teach and lead to develop and empower new leaders, advocates, and students in the practice of empathy, patient support and community activism 

All programs are currently in development and open to change

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